If you live in the Netherlands, you have probably been to one of de Bijenkorf department stores. If so, you know that we take service to our customers very serious and ensure that all our customers feel special shopping with us. At de Bijenkorf Ecommerce department we strive to translate this magical and special experience to the shopping experiences our customers have online. Will you join our Product Design team to help achieve this vision?
You will join two multidisciplinary squads of CDL (Customer Data & Loyalty) and Omnichannel. The CDL squad is about customer data and orchestration of this data to enable an effective loyalty program for our customers. The Omnichannel squad is about processes that span across the customer journey and involve operations connecting the offline and online channels. As a Product Designer in these squads, your main responsibility will be knowing our customers and coming up with meaningful solutions to provide the right services to them at the right time and in the right place. For both of these squads, we need someone who can use their both analytical and creative sides to synthesise the various processes happening in different departments of the organisation and create a consistent journey everywhere.In your role, you will work in close collaboration with the PO, devs and other stakeholders in setting the strategic direction for the product, turn chaos into patterns using quantitative and qualitative insights and create both meaningful and beautiful interfaces to enable our customers in achieving their goals on our website and apps. Our ideal candidate is the unicorn (yes, we do believe they exist and have a few in the house) who can lead the entire end-to-end design process from research to interaction, to visual and motion design.
We would love to hear from you if you believe you would be a great fit for our driven team and if you recognize yourself in the following qualities: